What is SERVICENOW CIS-SM Exam ?
The SERVICENOW CIS-SM Exam, also known as the Certified Implementation Specialist - Service Mapping Exam, is a certification exam offered by ServiceNow. The exam is designed to measure the skills and knowledge of ServiceNow professionals who have expertise in implementing and managing service mapping solutions in ServiceNow.
Service mapping is a process of visually representing the relationships between different IT services, assets, and processes. It can be used to improve communication and collaboration between different teams, as well as to identify and resolve service dependencies.
The SERVICENOW CIS-SM Exam covers a wide range of topics related to service mapping, including:
Service mapping architecture and design
Service mapping processes and workflows
Service mapping reporting and analytics
Service mapping integration with other systems
Service mapping best practices
To be eligible to take the SERVICENOW CIS-SM Exam, candidates must have at least 1 year of experience in implementing and managing service mapping solutions in ServiceNow.
The SERVICENOW CIS-SM Exam is a 2-hour, multiple-choice exam. The exam consists of 60 questions, and candidates must score at least 70% to pass.
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