ServiceNow CIS-ITSM Exam Dumps

ServiceNow CIS-ITSM Exam Dumps

Certified Implementation Specialist - IT Service Management

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Total Questions : 437
Update Date : February 12, 2024
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What is SERVICENOW CIS-ITSM Exam ?

The SERVICENOW CIS-ITSM Exam, also known as the Certified Implementation Specialist - IT Service Management Exam, is a certification exam offered by ServiceNow. The exam is designed to measure the skills and knowledge of ServiceNow professionals who have expertise in implementing and managing IT service management (ITSM) solutions in ServiceNow.

The SERVICENOW CIS-ITSM Exam covers a wide range of topics, including:

ServiceNow ITSM architecture and design
ServiceNow ITSM processes and workflows
ServiceNow ITSM reporting and analytics
ServiceNow ITSM integration with other systems
ServiceNow ITSM best practices

To be eligible to take the SERVICENOW CIS-ITSM Exam, candidates must have at least 1 year of experience in implementing and managing ITSM solutions in ServiceNow.

The SERVICENOW CIS-ITSM Exam is a 2-hour, multiple-choice exam. The exam consists of 60 questions, and candidates must score at least 70% to pass.

Get ready to ace your SERVICENOW certification exam with our top-notch CIS-ITSM Dumps! Our CIS-ITSM exam dumps are designed to provide you with the most comprehensive and up-to-date SERVICENOW CIS-ITSM study Material and question answers. With our dumps, you'll be well-prepared to tackle the toughest CIS-ITSM exam questions, giving you the confidence to pass with flying colors! Don't waste your time with subpar CIS-ITSM study Mterials - choose our CIS-ITSM dumps and get the results you deserve. Get your hands on our CIS-ITSM study Mterial today and become an CIS-ITSM certified professional in no time! Order now and CIS-ITSMil our exclusive discount on SERVICENOW dumps.

CIS-ITSM Sample Question Answers

Question 1

A Knowledge Article can be associated with multiple Knowledge Bases.

A. True
B. False



Question 2

When creating a variable to identify a location for a catalog item to be delivered, the most likely variable typeto choose would be _____________.

A. Select Box
B. Single Line of Text
C. Reference
D. Break



Question 3

A developer is trying to decide between creating a Visualforce component or a Lightning component for a custom screen.Which functionality consideration impacts the final decision?

A. Does the screen need to be rendered as a PDF?
B. Does the screen need to be accessible from the Lightning Experience UI?
C. Will the screen make use of a JavaScript framework?
D. Will the screen be accessed via a mobile app?



Question 4

Which of the following user feedback actions are stored in kb_feedback table? (Choose all that apply.)

A. Flags
B. Views
C. Helpful (Yes/No)
D. Comments
E. Star Rating



Question 5

Which module to use in order to see problem tasks that are assigned to you?

A. Service Desk > My Work
B. Problem > My Problem Tasks
C. Problem > My Tasks
D. Service Desk > My Problem Tasks



Question 6

Which of the following roles can delete a change?

A. itil
B. change_manager
C. itil_admin
D. None of the listed answers



Question 7

Which of the following are valid values in the "Action Type" field of the Inbound Email Action? (Choose two.)

A. Update Action
B. New Action
C. Reply Email
D. Forward Email
E. Record Action



Question 8

Which interface needs to be implemented by a Lightning Component so that it may be displayed in modal dialog by clicking a button on a Lightning Record page?

A. force:lightningQuickAction
B. lightning:quickAction
C. lightning:editAction
D. force:lightningEditAction



Question 9

Under which circumstances is it appropriate to accept the risk of a problem?

A. A vendor is actively investigating the problem.
B. The permanent for will be implemented in a future patch or release.
C. A change request is pending implementation.
D. The permanent fix is too costly and the documented workaround is sufficient.



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