What is Sap C_TCRM20_72 Exam ?
The SAP C_TCRM20_72 exam is a certification exam for the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EHP2 certification. It is designed to assess a candidate's knowledge and skills in the use of the SAP Customer Relationship Management (CRM) software for managing customer interactions and relationships.
The exam covers a wide range of topics, including:
SAP CRM configuration and administration
Master data management
Sales and opportunity management
Customer service management
Reporting and analytics
The exam is 180 minutes long and consists of 80 multiple-choice questions. Candidates must achieve a score of 57% or higher to pass the exam.
The SAP C_TCRM20_72 exam is a valuable certification for anyone who wants to work in the field of CRM or SAP CRM. It is also a good prerequisite for more advanced SAP CRM certifications.
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