What is Sap C_C4H510_04 Exam ?
The SAP Certified Application Associate - SAP Service Cloud 2011 (C_C4H510_04) exam is a certification exam that validates the candidate's fundamental and core knowledge required for the consultant profile in the area of SAP Service Cloud.
SAP Service Cloud is a cloud-based customer service solution that helps organizations manage their customer interactions and support processes. It offers a variety of features, including case management, knowledge management, and self-service.
The C_C4H510_04 exam covers a wide range of topics in SAP Service Cloud, including:
SAP Service Cloud overview and architecture
Customer service business processes
Reporting and analytics
To be eligible to take the C_C4H510_04 exam, candidates must have at least 6 months of experience in SAP Service Cloud, or have completed the equivalent SAP training.
The exam is 80 questions long and lasts for 180 minutes. The passing score is 63%.
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