What is Sap C_C4H510_01 Exam ?
The SAP Certified Application Associate - SAP Service Cloud 1911 (C_C4H510_01) exam validates the candidate's fundamental and core knowledge required for the consultant profile in the area of service cloud with SAP Service Cloud 1911.
SAP Service Cloud is a cloud-based customer service solution that helps organizations manage their customer interactions across all channels, including phone, email, chat, and social media. It offers a variety of features, including case management, knowledge management, and customer self-service.
The C_C4H510_01 exam covers a wide range of topics in SAP Service Cloud 1911, including:
SAP Service Cloud 1911 overview and architecture
Service cloud business processes
Master data management
Integration with other SAP systems
To be eligible to take the C_C4H510_01 exam, candidates must have at least 6 months of experience in SAP Service Cloud 1911, or have completed the equivalent SAP training.
The exam is 80 questions long and lasts for 180 minutes. The passing score is 63%.
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