Salesforce FSL-201 Exam Dumps

Salesforce FSL-201 Exam Dumps

Salesforce - Implementing Field Service Lightning

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Total Questions : 105
Update Date : December 04, 2023
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What is Salesforce FSL-201 Exam ?

The Salesforce FSL-201 exam is a certification exam that tests your knowledge of the Salesforce Field Service Lightning platform. The exam is designed for individuals who want to demonstrate their skills and knowledge in implementing and consulting on Salesforce Field Service Lightning solutions in a customer-facing role.

The exam covers a wide range of topics, including:

Field Service Lightning administration and configuration: This includes tasks such as creating and managing service locations, technicians, and work orders.
Field Service Lightning objects and fields: This includes understanding the different objects and fields that are used in Field Service Lightning, such as service appointments, work orders, and tasks.
Field Service Lightning reports and dashboards: This includes creating and using reports and dashboards to track the performance of your field service operations.
Field Service Lightning integrations: This includes integrating Field Service Lightning with other Salesforce applications, such as Sales Cloud and Service Cloud.
Field Service Lightning security: This includes understanding the security features of Field Service Lightning and how to implement them to protect your data.

To pass the exam, you must score at least 63% on a 60-question exam. 

Salesforce FSL-201 Exam Dumps are practice tests that can help you prepare for the Salesforce FSL-201 Exam. These dumps are a great way to learn the material and practice answering questions in a similar format to the actual exam.

Here are some tips for using FSL-201 exam dumps:

Use FSL-201 exam dumps to supplement your studies, not as a replacement for studying the material.
Make sure the FSL-201 exam dumps are from a reputable source.Use the exam dumps to practice answering questions in a similar format to the actual exam.
Don't rely on FSL-201 exam dumps to pass the exam. Make sure you study the material and practice answering questions.

By following these tips, you can use exam dumps to help you prepare for the Salesforce FSL-201 Exam and increase your chances of passing.

FSL-201 Sample Question Answers

Question 1

Universal Containers is implementing Field Service Lightning in multiple European Countries, where pricing varies by product. Which two options should a Consultant recommend when considering the setup and configuration of Price Books?

A. Utilize Standard Global Service Price Book Entries.
B. Utilize multiple country-specific Price Books.
C. Utilize country-specific Price Book Entries.
D. Utilize the standard Salesforce Price Book.

Question 2

Universal Containers needs to implement a way to track all internal and external work associated with an inbound contact center request. How should a Consultant recommend tracking the work?

A. Parent/Child Work Orders
B. Cases Only
C. Cases and Work Orders
D. Work Orders only

Question 3

Universal Containers would like to provide Field Service Technicians the ability to capture details and customer approval on completed work so that the details can be compiled and sent to the customer electronically. What should a Consultant recommend to meet this requirement?

A. Create a Process Builder to generate a report.
B. Create a custom report.
C. Use the standard Service Report
D. Use the standard Work Order email template.

Question 4

Universal Containers (UC) wants to better understand their service business and Field Service Technician terms' schedules. A Consultant suggested UC start to forecast and plan. Which two abilities does forecasting and planning provide?

A. Proactively adjust Service Contracts.
B. More accurately assign Work Orders based on skills.
C. Proactively adjust to address demand fluctuations.
D. More consistently meet customer response times.

Question 5

Universal Containers wants to track how much time each Technician is actively working each day. Which two data elements should be captured in order to calculate percentage of time spend actively working.

A. Technician hours at client location.
B. Technician work orders completed
C. Technician hours traveling
D. Technician hours per day.


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