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Which of the following strategic issues in the IFAC report highlight the underlying success and failure of enterprises? Each correct answer represents a complete solution. Choose all that apply.
A. Ability to provide service feedback to providers
B. Strategy execution
C. Ability to undertake successful mergers and acquisitions
D. Clarity of strategy
Which of the following is a family of ISO standards for Total Quality Management (TQM)?
A. ISO 20000
B. ISO 9000
C. ISO 38500
D. ISO 27001
Which of the following objectives are used by the system to decrease costs or revenues?
A. Increasing production rates
B. Decreasing production and operating costs
C. Improving product quality
D. Creating new distribution channels
In which of the following editions of COBIT was "Management Guidelines" added?
A. The third edition
B. The first edition
C. The fourth edition
D. The second edition
In which of the following components of the COSO ERM are the policies and procedures established and implemented to help ensure that the risk responses are effectively carried out?
A. Control activity
B. Risk assessment
C. Risk response
D. Event identification
Which of the following processes contained in the Portfolio Management domain of Val IT establishes an investment threshold?
Which of the following quadrant analysis identifies the key issues of working well with other functions, IT value realization over time rather than-just cost, and being business processfocused but solution driven?
A. Low level role (tactical/utility) and business market leader (risk-taker/high growth)
B. High level role (strategic/transformational) and business market leader (risktaker/high growth)
C. High level role (strategic/transformational) and business market followers (riskaverse/mature)
D. Low level role (tactical/utility) and business market followers (risk-averse/mature)
Which of the following service delivery processes has the goal to produce, agreed on, timely, reliable, and accurate reports for the effective communication?
A. Service level management
B. Service reporting
C. Information security management
D. Capacity management
Which of the following components of COSO ERM framework encompasses the nature of an enterprise, and sets the basis for how risk is viewed and addressed by an organization people, including risk management philosophy and risk appetite, integrity and ethical values, and the environment in which it operates?
A. Risk response
B. Risk assessment
C. Control activity
D. Internal environment
Which of the following functions of HR department is liable for policy creation, policy communication, record creation, and HR information systems?
A. Compensation and benefit
B. Personnel policy
C. Analysis and design for work
D. Support for strategy