Exin ITSM20FB Exam Dumps

Exin ITSM20FB Exam Dumps

IT Service Management Foundation Bridge based on ISO/IEC 20000

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Total Questions : 78
Update Date : September 26, 2023
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What is Exin ITSM20FB Exam ?

The EXIN ITSM20FB exam is a foundational-level certification that tests your knowledge of IT service management (ITSM) concepts and principles. It is based on the ISO/IEC 20000 standard, which is the international standard for ITSM.

The ITSM20FB exam covers a wide range of topics, including:

The value of ITSM
The different processes of ITSM
The different roles and responsibilities in ITSM
The different frameworks and standards for ITSM
The tools and techniques used in ITSM
The relationship between ITSM and ISO/IEC 20000

The ITSM20FB exam is a 60-minute multiple-choice exam with 78 questions. The pass mark is 65%.

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