Exin ITSM20F.EN Exam Dumps

Exin ITSM20F.EN Exam Dumps

IT Service Management Foundation based on ISO/IEC 20000

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Total Questions : 116
Update Date : September 26, 2023
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What is Exin ITSM20F.EN Exam ?

The EXIN ITSM20F.EN exam is a foundation level certification that tests your knowledge of IT service management (ITSM) concepts and principles. It is based on the ISO/IEC 20000 standard, which is the international standard for ITSM.

The ITSM20F.EN exam covers a wide range of topics, including:

The value of ITSM
The different processes of ITSM
The different roles and responsibilities in ITSM
The different frameworks and standards for ITSM
The tools and techniques used in ITSM
The relationship between ITSM and ISO/IEC 20000

The ITSM20F.EN exam is a 60-minute multiple-choice exam with 40 questions. The pass mark is 65%.

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