What is Exin ISO20KF Exam ?
The EXIN ISO20KF exam is a foundational-level certification that tests your knowledge of the ISO/IEC 20000 standard for IT service management (ITSM). It is a 60-minute multiple-choice exam with 128 questions. The pass mark is 65%.
The ISO/IEC 20000 standard is an international standard that provides guidelines for the management of IT services. It covers a wide range of topics, including:
The definition of IT service management
The principles of IT service management
The processes of IT service management
The roles and responsibilities in IT service management
The tools and techniques used in IT service management
The ISO20KF exam is a valuable certification for anyone who works in IT, regardless of their role or experience level. It can help you to demonstrate your knowledge of ITSM concepts and principles, and it can help you to advance your career in IT.
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