What is Exin EX0-003 Exam ?
The EXIN IT Service Management (ITSM) Foundation (EX0-003) exam is a foundational-level certification exam that tests the knowledge and skills of individuals in the field of IT service management (ITSM). The exam is based on the ITIL 4 framework, which is a set of best practices for ITSM.
The ITIL 4 framework focuses on the following five dimensions of ITSM:
The EX0-003 exam covers the following topics:
ITIL 4 concepts and terminology
ITIL 4 service value chain
ITIL 4 service lifecycle
ITIL 4 practices
ITIL 4 roles and responsibilities
To pass the exam, candidates must have a good understanding of the concepts, service value chain, service lifecycle, practices, and roles and responsibilities of ITIL 4. They must also be able to apply this knowledge to real-world scenarios.
The exam is 60 minutes long and consists of 40 multiple-choice questions. The passing score is 65%.
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