What is CA Technologies CAT-200 Exam ?
The CA Technologies CAT-200 exam is the CA Service Desk r11.5 Administrator certification exam offered by CA Technologies. It is an entry-level certification that tests your knowledge and skills in administering CA Service Desk r11.5, a helpdesk and IT service management platform.
CA Service Desk r11.5 is a suite of software applications that helps organizations to manage their IT services. It can be used to track tickets, resolve issues, and improve customer satisfaction.
The CAT-200 exam covers the following topics:
CA Service Desk r11.5 architecture
CA Service Desk r11.5 features and capabilities
CA Service Desk r11.5 administration
CA Service Desk r11.5 reporting
CA Service Desk r11.5 integration
To pass the CAT-200 exam, you must achieve a score of at least 70%. The exam is delivered in a computer-based format and consists of 60 multiple-choice questions. You have 2 hours to complete the exam.
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